Sky / Financial decision layer
PA

Good afternoon, Piyush

Financial decisions are made before the truck moves.

Cash position
$1.84M
↑ 8.2% vs last week
Delivered · unpaid
$284K
37 loads need attention
Payment calls today
18
↓ 64% from baseline
Avg. stop → exit
39 sec
Within 35–45 sec target

Live deliveries

Updated 15 sec ago
LoadCustomerTruckPaymentDecision
FR-8421Blue Ridge ConcreteTRK-18$12,850 receivedCleared
JP-3904Johnson PavingTRK-07Matched to ticketCleared
FR-8430New customerTRK-22Awaiting approvalPending
AG-2219Westline HaulingTRK-31CODPay first
AG-2224Summit MaterialsTRK-14OverdueHold

Truck activity

ALPR enabled
Plant A · 2 trucks
TRK-22 · Pending
Plant B · 4 trucks
Real-time operations feed
Streaming now · 15 sec refresh
FR-8421Payment matched12 sec ago
TRK-18Departed Plant A24 sec ago
!FR-8430Approval requested41 sec ago
$Blue Ridge$12,850 received1 min ago
AG-2224Payment exception detected2 min ago
Plant B4 trucks in flow2 min ago
FR-8421Payment matched12 sec ago
TRK-18Departed Plant A24 sec ago
!FR-8430Approval requested41 sec ago
$Blue Ridge$12,850 received1 min ago
AG-2224Payment exception detected2 min ago
Plant B4 trucks in flow2 min ago

Approval queue

Waiting for manager3
Average approval time4m 12s

Collections

Due today$96.4K
AI follow-ups sent42

Hauler settlement

Approved earnings$71.8K
Next-day pay eligible24 loads

Ticketing System

Create, release and track every ticket from order to delivery and payment.

Real-time ticket stream

● Live · events streaming
TicketCustomerTruckTicketDeliveryPaymentAction

Tickets created

Today184
Last eventjust now

Delivery status

In transit26
Delivered158

Payment status

Matched$418K
Exceptions12
DECISION GOVERNANCE

Approval Listing

Turn the “good customer” override debate into an attributed, explainable workflow with clear limits and audit history.

Awaiting approval
4
Manager / CFO action
High priority
1
Confirmed payment / credit risk
Median decision time
4m 12s
↓ 31% this week
Approved today
27
↑ 14% vs yesterday

Approval queue

Ticket-level decision state
4 pending
PriorityTicketCustomerTriggerAmountEvidenceApproverAgeAction

Approval intelligence

AI explanation
AG-2224 · high risk
Payment reference maps to an older invoice; customer also has credit exposure.
CFO
FR-8430 · new customer
No payment history. AI confidence 92%; manager review recommended.
Manager
AG-2227 · threshold
Ticket exceeds current account threshold; accounts owner can approve.
Accounts

Decision policy

Source-derived operating tension, formalized
COD protectionRequired payment must be confirmed before release unless an authorized override exists.Enforced
Good-customer overrideSales flexibility is allowed only with named approver, reason and timestamp.Controlled
High exposureJohnson Paving: CFO approval required above $50,000 past due.Threshold
ERP lagPayment event can authorize operational action before ERP posting completes.Allowed

Approval audit trail

Every decision attributed
09:16 · Maria R. · Manager
Approved FR-8430 after AI risk review; reason: strategic schedule protection.
09:11 · AI
Escalated AG-2224 to CFO after payment matched an older invoice.
09:03 · Accounts
Requested review for AG-2227 threshold breach.
08:54 · Sales
Submitted Oak Valley payment-term override with customer context.

Approval workflow

Order → AI rules → approver → release
1
TriggerCOD / credit / new account
2
AI checkPayment + customer context
3
RouteManager / Accounts / CFO
4
ApproveReason + attribution
5
ReleaseDispatch receives green state

Payments

Payment events are authoritative even when ERP posting lags.

Matched today
$418K
96.8% auto-matched
Exceptions
12
3 need accounting
COD outstanding
$31.2K
5 loads on hold
AI follow-ups
42
19 replies received

Recent payment events

Real time
TimeCustomerAmountMatchAction
07:14Blue Ridge Concrete$12,850FR-8421Released
08:03Johnson Paving$8,420JP-3904Released
09:21Summit Materials$4,180Old invoiceReview

AI Insights

Predictive decisions across revenue, collections, credit, dispatch and throughput.

Predicted sales · 30d
$27.8M
↑ 6.4% vs baseline
Cash recovery
$38.6K
14 overdue accounts
Release confidence
94.2%
Across active loads
Exceptions predicted
7
Next 24 hours

AI sales forecast

30-day prediction
Today30 days

AI recommended actions

Prioritized by impact
1 · Follow up overdue accounts$38.6K predicted recovery · 14 accounts
2 · Approve low-risk new loads3 tickets · $24.8K · 92% confidence
3 · Offer next-day hauler pay24 eligible loads · estimated $1.9K fee revenue
4 · Rebalance dispatch attention5 trucks have exception risk in the next hour

Credit risk signals

Accounts at risk6
High-confidence holds2

Collections prediction

Expected recovery$142K
Replies predicted61%

Plant throughput

Stop → exit39 sec
Target35–45 sec

AI decision feed

Live explanations
TimeEntitySignalPredictionConfidenceRecommended action
15:14FR-8430New customer + no payment historyApproval92%Manager approval
15:12Summit MaterialsPayment matched to old invoiceException98%Accounting review
15:08Blue Ridge ConcretePayment received before orderRelease99%Send to dispatch
15:02Westline HaulingEligible for accelerated settlementOffer89%Offer next-day pay

App

One app for drivers and managers — operational decisions without exposing sensitive financial data.

skyTRK-22
CURRENT JOB
● READY
FR-8430 · New customer
Plant A → Oak Street Project
Departure 3:20 PM
Ticket #88430

EARNINGS
$186.00
UPCOMING
AG-2221
Tomorrow · 9:10 AM

Driver experience

  • Green or red decision only.
  • No customer balances are shown.
  • Location and route appear after payment or AI approval.
  • Current, future and past jobs stay in the locked-down app.
CUSTOMER 360

Customer Model

Separate the customer, payer and driver identities while giving sales, dispatch and accounting one shared financial context.

Active customers
1,700
Commercial accounts
Strategic accounts
126
Relationship-sensitive
Payment behavior
88%
On-time / predictable
AI attention
14
Accounts requiring action

Customer portfolio

Credit + payment + operational relationship
AllCODCreditWatch
CustomerAccountTermsTodayOpen ARBehaviorAI state
Johnson PavingStrategic100284Net 30$18.4K$184.3KConditionalRelease
Blue Ridge ConcreteCommercial100612COD$12.85K$0Paid on timeRelease
Mike's ExcavatingOwner-operator100733COD$4.74K$014 clean purchasesPay first
Summit MaterialsCommercial100918Credit hold$4.18K$41.8KMismatchEscalate

Customer signals

AI + relationship context
Blue Ridge — payment confirmed
$12,850 received 7:14 AM · ERP posting pending
Green
Johnson Paving — flexibility requested
7 open orders · CFO approval above $50K past due
Watch
Mike's Excavating — payer ≠ driver
Driver has no purchasing authority; office phone available
Context
Summit — payment mismatch
$4,180 associated with an older invoice
Risk

Identity & relationship model

Critical for COD workflows
ACCOUNTCustomerCredit / terms / AR
ORDEROrder / ticketAmount / delivery
PAYERPayment identityReference / method
FIELDDriver / truckExecution only
AI
Privacy-by-design
Drivers receive only the operational signal needed to proceed. Customer balances and payment details stay in employee-facing views.

Customer lifecycle

From onboarding to collection
1 · Onboard
Capture account, contacts, terms and purchasing authority.
2 · Transact
Connect order, ticket, truck and payer identity.
3 · Decide
AI checks payment behavior, credit policy and relationship context.
4 · Recover
Prioritize overdue actions and exceptions with explainable recommendations.

Accounts Model

One authoritative financial state across customers, tickets, payments, credit and collections.

Receivables aging

Real-time portfolio view
Current$186.2K65% of open AR
1–30 days$54.8K12 accounts
31–60 days$28.4KWatch list
60+ days$14.6KEscalated

Account control center

Payment state + credit decision + collection action
AccountCreditTodayOpen ARPayment stateAI action
Conditional$18.4K$184.3K Matched Monitor
COD cleared$12.85K$0 Paid 7:14 AM Release
COD$4.74K$0 Payment required Pay first
Hold$4.18K$41.8K Exception Escalate CFO

AI collections queue

Next best action
14 overdue accountsAI predicts $38.6K recovery · email + SMS sequence
Johnson Paving7 open orders · CFO approval above $50K past due
3 payment mismatchesPayment references found against older invoices

Decision rules

Editable business logic
COD protectionDo not release until required payment is confirmed.
Good-customer flexibilityAllow named overrides with attributed approval.
ERP lag toleranceTrust payment events before ERP posting completes.
DISPATCH CONTROL TOWER

Dispatcher Model

One queue for truck movement and financial readiness — so dispatchers do not need to call accounting to answer “can this load go?”

Active loads
26
18 ready / 8 in transit
Ready to release
21
80.8% of active queue
Financial exceptions
5
2 require human action
Calls avoided
34
Today · vs accounting

Live dispatch queue

Cloud Dispatch context + Sky financial state
● Live
LoadTruckPlantCustomerPaymentDecisionETA
FR-8421TRK-18RM #4Blue RidgePaid 7:14Release09:26
FR-8430TRK-22RM #7New customerNo historyApproval09:41
AG-2224TRK-14AG #5Summit MaterialsMismatchHold10:02
FR-8435TRK-31RM #4Oak ValleyMatchedRelease10:14
AG-2231TRK-42AG #2WestlineCreditRelease10:22

Dispatcher alerts

Prioritized by operational impact
5 active
4 trucks waiting · Plant #7Johnson Paving payment found, but old-invoice match needs confirmation.
Watch
TRK-22 · new customerNo payment history. AI recommends manager approval before release.
Approval
AG-2224 · payment mismatch$4,180 payment references an older invoice.
Hold
Plant #2 throughputCurrent stop → exit 38 sec. No systemic delay detected.
Healthy

Financial readiness matrix

What dispatch actually needs to know
Green
21
Payment confirmed or approved credit · proceed
Amber
3
AI resolving identity / posting / approval · monitor
Red
2
Confirmed payment or credit exception · route
Release SLA
42 sec
Current median from financial decision to dispatch action

Recent dispatch decisions

Attributed events
09:18 · AI
Matched Blue Ridge $12,850 payment to FR-8421 → release.
09:16 · Manager
Approved FR-8430 for new customer after risk check.
09:11 · Payment service
Detected Summit payment reference against prior invoice → hold.
09:04 · Plant #2
ALPR identified TRK-42 → ticket printed → truck exited in 38 sec.

Management Model

Executive command center for cash, throughput, risk and exceptions — without replacing operational systems.

Cash conversion
$1.84M
Available cash position ↑ 8.2%
Financial control
96.8%
Payment events auto-matched +2.4 pts
Operational friction
41 sec
Average stop → exit Target <45s

End-to-end financial control

Authoritative state across the material lifecycle
Live
1
OrderCustomer request
2
TicketLoad created
3
DecisionAI + rules
4
DeliveryTruck moves
5
SettlementCash / hauler
AI decision layer
Current recommendation for the operating network
AI ACTIVE
Release confidence · 94%Payment state confirmed before movement
Exception forecast · 12Likely payment/ticket exceptions today
Recovery opportunity · $38.6KPrioritized collection actions
Throughput risk · LowNo systemic plant delay detected

Enterprise health

Management scorecard
LiquidityHealthy Cash visibility improving
Credit exposureWatch 12 active exceptions
Plant throughputHealthy 41 sec stop → exit
SettlementWatch 2 hauler exceptions
Management activity
Payment matched · FR-8421Financial state updated 12 sec ago
Approval escalated · Summit MaterialsCFO review required for active hold
Plant #5 risk detected7 payment exceptions · throughput monitored
EXECUTIVE OPERATING PICTURE · LIVE

Material is moving. Financial state is visible.

One view connects delivered loads, payment state, plant throughput, customer exposure and hauler obligations so leadership can act before exceptions become delays.

CASH POSITION$1.84M
DELIVERED UNPAID$284K
AVG STOP → EXIT41 sec
EXCEPTIONS / WEEK185

Decision pulse

Live

AI is monitoring the ticket → payment → settlement lifecycle.

12 payment exceptions4 require manager attention now
Watch
$38.6K predicted recoveryCollections actions prioritized for today
AI ready

Financial execution

Cash conversion and working-capital signals
On track
Cash collected
78%
COD protected
91%
Payment matched
96.8%
Hauler settlement
71%

Cash trend

30 days
30d ago$1.84M currentToday

Plant & throughput command

Physical movement with financial exceptions
PlantFlowPayment stateExceptions
Ready Mix #4Live dispatch
14 trucks94% clear2
Aggregate #2ALPR + kiosk
22 trucks88% clear4
Ready Mix #7High volume
18 trucks96% clear1
Aggregate #5Loadout
16 trucks79% clear7

Executive exceptions

Only decisions that need leadership
4 urgent
!
Summit Materials · $41.8K past dueCredit hold affecting an active load. CFO approval required.
Plant #5 · 7 payment exceptionsSide-lane queue building. Throughput risk detected.
$
3 unmatched payment referencesPayments may cover multiple tickets; reconciliation is pending.

Customer exposure

Top 5 risk
Johnson Paving$184.3K AR · $41.8K past due
Watch
Summit Materials$41.8K past due · active hold
High
Blue Ridge Concrete$12.85K order · paid
Clear

Hauler obligations

Today
$4,380
Southern Transport gross earnings
9 approved loads2 ticket exceptions · 14-day terms

AI recommendations

Next best actions
Prioritize 14 overdue accountsEstimated recovery $38.6K
Protect Plant #5 throughputResolve 7 exceptions before queue grows
PLANT THROUGHPUT CONTROL

Plant Operations

Protect the 35–45 second truck flow while financial decisions happen before the driver reaches the scale or loadout point.

Network throughput
39 sec
Target 35–45 sec
Trucks in flow
18
11 plants monitored
Release-ready
14
78% of active plant flow
Exception lane
2
Needs office intervention

Live plant flow

ALPR / ticket / payment events
STREAMING
01
ArriveALPR identifies truck
02
LoadScale / loadout
03
Financial checkSilent background decision
04
TicketPrint in cab
05
ExitRelease / side lane
Current stop → exit39 sec
35 sec fast45 sec guardrail

Plant health

By site and business line
Healthy
Ready Mix #4Two monitors · Cloud Dispatch
41sGood
Aggregate #2ALPR + remote printer
38sGood
Ready Mix #7Payment exception queue
43sWatch
Aggregate #5Two side-lane exceptions
47sRisk

Truck release board

Driver sees only the action they need
4 exceptions
PlantTruckCustomerSignalDriver instructionFlow
AG #2TRK-42WestlineCredit OKGREEN · Proceed38 sec
RM #4TRK-18Blue RidgePaidGREEN · Proceed41 sec
RM #7TRK-22New customerApprovalAMBER · Office resolving43 sec
AG #5TRK-14SummitMismatchRED · Exception lane47 sec

Exception lane control

Keep the main lane moving
MAIN LANE12 trucksNormal flow · no intervention
SIDE LANE2 trucksPayment / credit issue
OFFICE2 casesApproval / payment identity
AI
Throughput protection rule
Do not turn the printer enclosure into a payment UI. Use the existing stop to surface a minimal release signal and route exceptions away from the main flow.

Shift activity

Latest operational events
09:21 · Aggregate #2
ALPR recognized TRK-42; financial state already green; ticket printed.
09:18 · Ready Mix #7
Payment event received for Johnson Paving; AI validating invoice association.
09:14 · Aggregate #5
Summit Materials moved to side lane after payment mismatch detected.
09:07 · Ready Mix #4
Blue Ridge payment confirmed before scheduled 8:30 delivery; truck released.

Plant performance

Operational targets
Truck flow inside target87%
ALPR identification success94%
Tickets printed without office intervention91%
Financial exceptions routed off main lane100%

Hauler Settlement

Give third-party haulers visibility into completed loads, approvals, earnings and faster settlement eligibility.

Completed loads
94
Today
Approved earnings
$71.8K
96% ticket matched
Settlement time
9.4 days
Improving toward target
Accelerated pay
$18.6K
Eligible earnings

Hauler settlement control

Load → approval → payment
HaulerLoads todayApprovedExceptionsEarningsPay stateAction
Southern Transport · H-2041192$4,380ReviewingOpen
Westline Hauling · H-11816160$6,920Next-day eligibleSimulate
Northstar Hauling · H-091871$3,120Ticket exceptionResolve

Hauler promise

Completed loads visible100%
Approved today86

Settlement intelligence

Fee-aware acceleration14 loads
AI exception queue6

Partner experience

Hauler questions avoided31
Portal/app usage68%
BUSINESS PROCESS MANAGEMENT

Financial-to-Operations Workflow

A BPM-style process map connecting the physical movement of material to the authoritative financial state — without replacing Command Alkon, Cloud Dispatch, Apex or Digital Fleet.

Process stages
11
Ready Mix lifecycle
Automated decisions
8
Event-driven
Human approvals
3
Only when required
Active exceptions
7
5 AI-resolvable
Process: Order → Settlement Version 1.0 · Live operating model
System AI Human Exception
CustomerOrder / payer
DispatchTruck / schedule
PlantLoad / ticket
Financial LayerDecision / payment
AccountingInvoice / ERP
HaulerSettlement
01Order placedCustomer submits orderCustomer
02Order enteredCloud DispatchDispatch
03Dispatch assignedPlant + truck selectedDispatch
04Production / LoadCOMMANDbatch / ApexPlant
05Financial statePayment + credit + historyAI / Rules
?
Can proceed? Single authoritative state
YES · Release
NO · Exception
06ARelease signalGreen / minimal driver UIFinancial Layer
07ADelivery / ExitDigital Fleet / ticket printPlant / Driver
08ATicket finalizedCompleted load eventOperations
06BException routePayment mismatch / credit / new accountException
07BApprovalManager / Accounts / CFOHuman
08BDecision returnedRelease or holdFinancial Layer
09Accounting transferTicket enters financeAccounting
10Payment reconciliationMatch payment to one or many ticketsAI / Accounting
11ERP / SettlementERP post + hauler obligationAccounting / Hauler

BPM control points

Where Sky adds value
7 automated
Payment event receivedMatch reference, amount, customer and ticket(s).Auto
COD protectionPrevent release when required payment is not confirmed.Auto
Customer exceptionUse history and relationship context before escalation.AI
Override governanceRequire named approver, reason and timestamp.Human
ERP posting lagDo not confuse delayed ERP posting with unpaid status.Auto
Hauler settlementRelease approved earnings after ticket completion and validation.Auto

Exception paths

Operationally important BPM branches
Live
Payment matched to old invoice
Hold → Accounts validation → decision → dispatch.
2
COD / customer flexibility
AI checks clean history → authorized override if needed.
3
New customer
No history → risk evaluation → manager approval.
1
ERP posting pending
Operational state remains paid when authoritative payment event is confirmed.
1

Process audit trail

Event-driven BPM timeline
LIVE
09:21 · Event
ALPR identifies truck → order and customer context loaded before scale interaction.
09:20 · AI
Payment event matched to today's ticket → authoritative state changed to PAID.
09:20 · Dispatch
Green release signal received; no accounting call required.
09:18 · Plant
Ticket printed and truck exited; delivery completion event emitted.
09:19 · Accounting
Ticket transferred; ERP posting remains pending without blocking operations.

Third-party Integration Model

Two-way microservice exchange across ERP, CRM, dispatch and communication systems.

Microsoft 365

Approval email, notifications and workflow communication.

Connected

SAP

ERP financial data and payment exchange.

Connected

Salesforce CRM

Customer and sales context for AI decisions.

Connected

QuickBooks

Payment and accounting synchronization.

Connected

HubSpot CRM

Customer activity and communication signals.

Connected

Command Alkon / Dispatch / ALPR

Ticket, loadout, dispatch and truck events.

Connected

Integration flow

Two-way data exchange
ERP / CRMSky Event LayerFinancial StateDispatch / App
NEW DELIVERY

Create delivery

AI DECISION
Select payment terms to preview the release decision.
CUSTOMER MODEL

Add customer

AI ONBOARDING CHECK
Sky will classify the account using customer and payment history, then apply the configured credit / COD rules.
REAL-TIME EVENT CENTER

Notifications

TicketFR-8421 created
DeliveryTRK-18 departed Plant A
Payment$12,850 matched
ApprovalFR-8430 awaiting manager

Notification sensitivity

100%

Move the slider to control how many ticketing, delivery and payment events surface in the live stream.

APPROVAL REQUEST

FR-8430

CustomerNew customer
Order value$8,640
Payment termLater payment
Risk reasonNew account
TruckTRK-22

AI recommends approval after validating the customer and payment history. Approval releases the ticket to the driver without adding time at the plant.